Conflict Management

Bitesize Modules Accreditation
Beginner Level Course
20/20 Project Management Training have developed a range of online bitesize modules that can be accessed at any time to support self-guided learning. 

Our bitesize modules are a great way for you to expand your basic project management knowledge or can be used to support learning during another course.

Enterprise Licenses are available for unlimited delegate users. Contact our team today to learn more.

This module explores, the sources and reasons for conflict and how to deal with them effectively by adopting an assertive attitude to produce effective results.

Learning outcomes include:

  1. Definition of conflict
  2. Syracuse University’s conflict causes
  3. The Morton Deutsch conflict cycle
  4. The 5 conflict handling skills
  5. Position, Interest & Needs
  6. Understanding Diversity and inclusion
£60 (+ VAT)


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