What is the Essential skills for Managers and Supervisors course about?
Being a manger is an exciting, but often daunting, prospect offering challenge and opportunity. In order to be fully effective you will need to consolidate existing skills and acquire a new range of management techniques and strategies. It is these key skills which will allow you to harmonise and exploit positivepersonality traits, within the team and workplace, in order to improve morale, generate productivity and so develop high performance standards that the team will want to maintain.
Delegates will develop an insight into what it takes to be an effective manager and will be given the opportunity to understand key leadership styles, how to negotiate and influence, and management planning skills, effective delegation and how to handle conflict. They will look at a range of behaviours to gain an understanding of how their own attitudes and behaviours affect their team.
Who is it for?
This workshop has been specifically designed for those are new to supervisory or first line management roles or those with management experience who are looking to refresh and update their skills.
What are the benefits?
This course will help delegates:
• Critically evaluate your own management/leadership style.
• Manage the behaviour of your team to build a positive working environment.
• Maximise the use of verbal and non verbal communication techniques to effectively influence and
motivate your team.
• Understand and exploit the positive personalities within your team for maximum performance.
• Understand and implement effective delegation techniques.
• Build a system of effective planning and time management
If you have a number of people from your organisation interested in a course then we can come to you. The benefits of in-house training is that the course can be contextualised to you. Your job titles, your terminology, your case-studies, your course. Contextualisation means increased understanding and application to your very specific organisational environment.