A pivotal moment occurred when key stakeholders at DXC recognised the importance of equipping early-career employees with the necessary skills to contribute meaningfully to projects from the outset of their careers. This led to a collaborative effort between 20/20, the Project Delivery team, and the Early Careers division to design a comprehensive programme tailored specifically for this purpose.

‘By equipping them with the latest methodologies in project management and IT service delivery, we aim to streamline processes, improve communication, and ensure alignment with industry best practices. Ultimately, investing in Project Management and ITIL training empowers our academic workforce to deliver excellence consistently, driving sustainable growth and competitive advantage in today's dynamic business landscape,’ stated Sharon McCabe, UKI Academics Lead at DXC Technology.

The programme was structured into two distinct phases, aimed at cultivating practical skills for immediate application and establishing industry-wide competency.

Luca Loughery, an early-careers employee, and delegate on the programme, expressed his satisfaction, ‘Since joining DXC I had very little experience in Project management... The APM course was exactly what I needed to give me the basis of understanding. It covered all the topics and was taught very well by the two instructors we had. I was highly confident going into the exam knowing I would pass as all topics were covered thoroughly and I understood the format of the exam. The course provided me with the skills and confidence to apply this to my current live projects. I have been on many courses, but this was genuinely the one that stood out the most to me. For anyone thinking about doing this course, I could not advise anyone enough to do so as it is extremely beneficial and important!’

Throughout both phases, the training was conducted in a classroom setting, facilitating interactive learning experiences and team activities. Participants had the opportunity to engage with experienced trainers, who provided real-world insights and guidance based on their extensive project delivery experience. Moreover, the training sessions fostered a sense of camaraderie among participants, enabling them to build networks and establish strong relationships with their colleagues at DXC.

Sharon McCabe, UKI Academics Lead at DXC Technology, commented on the success of the partnership, ‘The quality of the training provided exceeded my expectations. What truly sets 20/20 apart is their dedication to customer and client care. They truly value their clients and prioritise building long-term relationships based on trust and mutual respect… my experience with 20/20 was nothing short of outstanding. Tom, 20/20’s CEO, combines expertise, quality and exceptional customer service in a way that sets him apart from competitors. So much so that we have been deterred from looking at other training providers. I wholeheartedly recommend 20/20 to anyone seeking top-notch service and results.’

By investing in the development of their workforce, DXC Technology demonstrated a commitment to nurturing talent and driving organisational success. The collaborative approach between DXC and 20/20 exemplifies how strategic partnerships and targeted training initiatives can yield transformative results in building a skilled and empowered workforce.