Jennifer achieved a BSc (Bio-Sciences) from the University of Edinburgh then a PgDip in Structured Systems Analysis and Design from Edinburgh Napier University, before working in IT positions for over 15 years across the private and public sectors, including Oil and Gas. Her first position following graduation was working at Heriot-Watt University in Edinburgh developing eLearning for maths students. During her career spent in IT, she became Microsoft and Cisco certified to become a Microsoft Certified Systems Engineer (MCSE) and a Cisco Certified Networking Associate (CCNA). After leaving IT to bring up a family, Jennifer went back to University to do a BSc in Digital Media at Robert Gordon's University achieving a distinction. Digital Media covers web and games development languages and creative applications for animations, illustrations, and sound/video editing. She has just completed a MasterTrack in Instructional Design at the University of Illinois at Urbana-Champaign, which earns credits towards the MSc Instructional Design. Jennifer now works as an eLearning Developer for 2020 having joined the company in June 2019.